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How to Use Bonuses

Follow the steps below to activate, manage, and complete bonuses on the Lottostar platform.

1. Register or Log In to Your Account

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1.1 Visit the Lottostar website.

1.2 Click Register if you are a new user or Log In if you already have an account.

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1.3 Complete identity verification (FICA/KYC) if required.

Bonuses are available only to registered and verified South African players.

2. Review Available Promotions

2.1 Navigate to the Promotions or Offers section.

2.2 Review the available bonuses.

2.3 Carefully read the full terms and conditions of each offer.

Check the following before claiming:

  • 2.3.1 Eligibility requirements

  • 2.3.2 Minimum deposit amount

  • 2.3.3 Wagering requirements

  • 2.3.4 Maximum bet limits

  • 2.3.5 Eligible betting markets or games

  • 2.3.6 Expiration dates

Do not activate a bonus without understanding its conditions.

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3. Activate the Bonus

Depending on the promotion:

3.1 Click Claim or Activate

3.2 Enter a promo code during deposit

3.3 Make a qualifying deposit that automatically triggers the bonus.

Once activated, bonus funds, free bets, or promotional credits will be added to your bonus balance.

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4. Make a Qualifying Deposit

For deposit bonuses:

4.1 Go to the Deposit section.

4.2 Select a supported payment method (e.g., EFT or card).

4.3 Enter at least the minimum required deposit amount.

4.4 Confirm the transaction.

After processing, the bonus should reflect in your account.

5. Use Bonus Funds or Free Bets

5.1 Bonus Funds

  • Place bets on eligible sports markets, lottery products, or qualifying games.

  • Each qualifying bet contributes toward wagering requirements.

5.2 Free Bets

  • Select an eligible betting market.

  • Apply the free bet token at checkout.

  • Winnings are credited according to the promotion rules.

Only qualifying bets or products contribute toward bonus completion.

6. Meet Wagering Requirements

Before withdrawing bonus winnings, wagering requirements must be completed.

Example:

  • ZAR 1,000 bonus with 10× wagering

  • Required turnover = ZAR 10,000 in qualifying bets

Track your progress in:

  • 6.1 Bonus section

  • 6.2 Account dashboard

  • 6.3 Wallet overview

If wagering is not completed before the expiry date, the bonus and related winnings may be forfeited.

7. Follow Bonus Restrictions

While using a bonus:

7.1 Do not exceed the maximum bet limit.
7.2 Only place bets on eligible markets.
7.3 Avoid restricted or abusive betting strategies.
7.4 Do not attempt to reverse deposits linked to active bonuses.

Failure to comply may result in bonus cancellation and removal of winnings.

8. Complete the Bonus

Once all requirements are met:

8.1 Bonus restrictions are removed.
8.2 Winnings convert to withdrawable cash (where applicable).
8.3 Funds become eligible for withdrawal.

9. Withdraw Your Winnings

9.1 Go to the Withdraw section.

9.2 Select a withdrawal method.

9.3 Enter the withdrawal amount.

9.4 Submit your request.

Account verification may be required before processing.

10. Additional Tips

10.1 Activate only one bonus at a time.
10.2 Monitor expiration dates carefully.
10.3 Keep a copy of bonus terms for reference.
10.4 Contact customer support if a bonus is not credited correctly.

Responsible Play Reminder

Bonuses are optional promotional tools. Always use them within your personal budget and set deposit or session limits where necessary.

Lottostar provides responsible gambling tools, including deposit limits, cooling-off periods, and self-exclusion options to support safe and controlled play.